The monthly tradition of a Sunrise Scrambler was disrupted in March but we weren’t going to let that stop us from figuring out how to provide educational resources to our members through one of our favorite programs. Yesterday morning we hosted our first-ever virtual Sunrise Scrambler for our Breakfast Club members. Attendees heard a Chamber update from President and CEO, Gary Plummer, and a message from Debbie Foster with Golden Plains Credit Union, our presenting sponsor.
While we missed seeing and networking with all attendees, they had the opportunity to hear a great program by Jenna Bottolfsen of The Alternative Board under the AZ Advisory Group. Jenna presented on the timely subject of preparing a business continuity plan. One of the resources that she highlighted was a document of recommendations to reassure employees and reduce potential COVID-19 impact that is linked here.
Tawny Jones (pictured left), Marketing Coordinator for Building Controls and Services (BCS), is a member of the Breakfast Club and attended the program. She shared what her company has been doing, and key takeaways and action items that she plans on implementing from the presentation with us.
What has your company already implemented in regards to COVID-19?
BCS has issued a COVID-19 internal action plan that ensures employee and customer safety. We have a great mixture of office and field employees. The majority of our office staff is able to work remotely and our staff working in the field have been provided hand sanitizer, face masks and are practicing social distancing while on job sites. We’ve continued communications with our customers and have assured them we are still available. We offer virtual service calls and curbside pickup from our Parts Store.
What are your top three takeaways from this morning’s first virtual Scrambler?
My top three takeaways from this morning’s virtual scrambler are:
- I need to make a continuity plan for me and my family. When it’s just you and your spouse it doesn’t seem as important but then you have children and that is a game changer. I feel unprepared if something such as a natural disaster were to happen.
- There is no such thing as too much communication. I think communication is very important and not just during a global pandemic but every single day.
- I really liked the point Jenna made about “how will leadership be remembered”, especially during the COVID-19 crisis. I feel very fortunate to work for a company who has an outstanding leadership team who are maintaining communications and ensuring we all have a safe work environment. We have resources, such as video conferencing, remote access and laptops so we are all able to continue our work. It’s just a little different right now.
What ideas are you planning on implementing from the presentation?
Personally, I plan on implementing a continuity plan for my family. Professionally, continuously be thinking of ways to keep in contact with our customers and employees while working remotely. And to also be thinking of ways to keep BCS efficient, some great examples that Jenna mentioned were cross training and making sure expectations of every individual are clear.
Watch the recording of the Scrambler here.
The Chamber team would like to thank Jenna for her timely presentation, Tawny for sharing her takeaways and Golden Plains Credit Union for their sponsorship of our first virtual Sunrise Scrambler. We will continue to innovate as we bring people together on virtual platforms to education and inform so please keep an eye on our social media channels for these opportunities. We are also continually updating the Wichita Resource Center with webinars and resources to help businesses navigate the current environment.